Q & A’s – About us

Who is So Lets Party?
We are an event hire and venue decoration company that has been established for approx 10 years.

What experience do you have?
With a background in Interior / Spatial design; event management; balloon decoration and floristry; our love of creating events and providing the best service that we can offer; is at the forefront of everything we do.

Where are you based?
We have a showroom and office in High Wycombe, Buckinghamshire; and also have a small office in Staines-upon-Thames, Surrey.

Do you set up the items or do we do it?
We have a minimum spend of £300.00; for setting up / delivery or collection. Items that do not require us to specifically set them up on site, can be collected from our offices; on a DIY basis; in which you can collect and return them; as required.

Do we have to provide all of the information; regarding set up or will you contact the venue?
We will contact the venue on your behalf, to discuss the items we will be due to provide and will also confirm the set up and collection arrangements.

Do I need to pay a deposit.
We ask for a deposit of 25% to secure the booking, with the full amount and the refundable deposit required within four weeks of the event. We will also ask you to read through, sign and return our terms and conditions; in order to secure the booking.

Can I cancel the booking?
Yes we can cancel the booking if it is over four weeks prior to the event. We will return your funds; less a 25% admin fee. If the event is within four weeks, we charge 100% of the deposit; as the items have been reserved especially.

How can I pay for the items?
We normally ask for payment to be made by bank transfer; or cash on delivery. If this is not suitable do contact us; as we might be able to offer other solutions; but there may be a small surcharge.

Do you have any promotions or special offers?
If we have any special offers or promotions these will be found on our main category pages. If you want to increase these package quantities or would like slight variations, please do let us know. The packages normally show the minimum quantity provided; unfortunately we cannot offer packages that are lower in number; but we should be able to increase these if required. Other than that, if your looking for a certain amount of items but these are not included in a package as such; please do contact us as we might be able to offer a discount on the items required.

How can I work for So Lets Party?
If you are looking to work for us, please do send in your cv with a covering letter. If we have any vacancies we will look through these initially and will contact you for more information.

Do you offer any training courses?
We are hoping to offer professional event and design courses from our High Wycombe office within the oncoming months. If this is of interest, please contact us with your details; letting us know what you hoping to achieve from the course; and your availability.

For more information on our services, please look at our FAQ’s page or contact us for more details.